When looking for high quality translation, a lot of the legwork has been done for you: You need and deserve a certified translator. The institutions that grant these certifications vary country to country, state to state, and even specialty to specialty (for example, medical translators are governed by the Certification Commission for Healthcare Interpreters as well as state-related agencies). A high quality translator or translation company is quick to highlight the certifications they hold.
There are a few things to consider when looking at the certification, training and background of a professional. Many types of certifications require at least a bachelor’s degree in the language of choice, but that’s just the foundation. Here are the major things you or your business should consider when hiring a translator:
1. Quality of their degree
Not all degrees are created equally. Your translator should have at least a bachelor’s degree from an accredited institution—you may prefer that they attended university in a country where their translated language is the native language (that’s your preference). Many translators also have advanced degrees in fields like linguistics.
2. Certification
Only you can determine which certification you require and/or prefer. One of the most popular is the American Translators Association exam. Research the certification types to determine the best fit for your needs. Your translator should also be happy to explain what their certification consisted of.
3. Experience
Education, training and “proving” yourself with a certification is important, but nothing trumps experience. You may not want a translator who’s using your project as their first official, paying gig. On the other hand, maybe you want someone with the kind of ambition and passion that only comes with newbies.
4. Critical skills
Different translators have different niches and critical skills, such as business, speaking skills, listening or writing. Ask your translator what they consider to be their best skill and weakest. You should aim to match your needs with your translator.
5. Tech skills
Tech skills are increasingly crucial in a virtual environment—there’s a good chance you’ll never meet your translator face to face! If you really need them to be highly skilled with a certain software, operating system or be available for video conferences, this is crucial to check.
Most importantly, remember that it’s not just about the language. Your translator should also have a firm understanding of the culture in which you’re doing business. This can make a difference in how they translate (such as the level of formality).
