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Policy & Termsadmin2016-03-09T21:37:43-07:00
Refund & Return Policy
- Any request for cancellation of project or refund must be submitted via email to [email protected]
- 100% refund will be issued for orders cancelled before production begins.
- A pro-rated refund will be issued for orders cancelled after productions begins.
- Pro-rated refund amount will be calculated by Verbatim Solutions based on percentage of the project completed at the time of cancellation.
Price for Services, Delivery Methods & Timing of Orders
- Price for services and turn-around time is determined on a project by project basis and will be as stated in your official quote for services received from Verbatim Solutions.
- Unless otherwise specified in your official quote for services, delivery will be made via email.
- Unless otherwise specified in your official quote for services, the project will be delivered as a PDF file.