
What’s the difference between interpreting and translation services? They can actually be one and the same. However, usually when people speak of translation, they’re referring to the written interpretation of a language. For example, translating an email, business document, book or text usually means a (hopefully certified) translator rewrites the text in the desired languages, taking into account the original author’s voice, cultural references, slang and intent.
Interpreting often means an oral translation — not written — from one language to another. Interpreting can be done via telephone or in person. It can be a must when businesses are gearing up for a major conference/teleconference call. Particularly in some fields, like IT help desks or the legal world, having quality interpretation services isn’t just a perk, but a must. Technically, translation and interpretation can be used interchangeably, but when clients are seeking out one of these services, they usually have just one (writing or speaking) in mind.
How to Know if an Interpreter Is High Quality
One potential problem with hiring an interpreter: How do you know they’re interpreting well? How can you be certain that what’s being said is being communicated flawlessly? You don’t — if you could swing that, you would already have a multi-lingual fluent employee on board and wouldn’t need to hire an interpreter in the first place. The next best thing is relying on an agency with certified interpreters. This gives you the peace of mind you need, since these professionals have already proven their prowess.
A reputable interpreting company will hire only seasoned experts. The professionals they have on hand have interpreted for years at global conferences and are savvy at picking up even the quietest of “side talk,” can manage even when people are trying to talk over one another, and multi-conference call interpretation is no problem for the best of the best. You may also need an interpreter who doubles as an industry expert. Whether it’s within the medical, legal or tech field, you sometimes need an interpreter who’s familiar with industry terms, slang and jargon in order to best communicate what’s being said.
Extra Guarantees
Make sure the interpreter you hire is backed by the Secretary of State and/or International Association of Conference Interpreters. These two organizations are the most well-established, respected and recognized in the country. However, also take a look at third-party reviews before hiring an interpreter or interpreting agency. Don’t let cost alone dictate whom you hire, although it does play a role. Ideally, you won’t be stuck in a monthly contract or incur minimal charges. Instead, you should be able to pay per minute and have an interpreter at the ready around the clock.
Quick access, tracking reports, 800 numbers with fast connections for telephonic conferences and in-person interpreters are all musts for businesses like yours that work with non-English speaking clients, partners, investors and more. Contact Verbatim Solutions today and connect with a pro interpreter to learn all about their services.